Visiting a technician

The technician said that the best way to make electronics last longer was to avoid using glass. However, the main issue with this is people prefer to use glass backed phones for aesthetic reasons, despite them not being as functional unless wireless charging is used. Phones with a metal or plastic back would be more functional, but not as aesthetically pleasing. As for getting people to keep their devices for longer, he stated that not trusting what Apple says is important. Apple employees would just try to sell you new products, while small businesses would be more willing to help. Apple's ploys to encourage people to get new devices and to coax people out of getting them repaired is the leading reason people choose to buy new devices.